Frequently Asked Questions
Our bidet attachment fits toilets with seat attachments between 9.6cm 20.4cm apart, and between 4.2cm and 9.6cm from the bowl opening. The attachment also works on square, U-shaped, and elongated toilet shapes.
This covers pretty much 95% of toilets!
It's the responsibility of the purchaser to ensure installation is carried out in accordance with your local plumbing codes and regulations.
For installations in Australia and New Zealand, local plumbing regulations require that a licensed plumber connect all plumbing fixtures to water supplies. This regulation helps ensure proper installation in compliance with Australian/NZ standards and prevents potential cross-contamination issues.
It's the responsibility of the purchaser to ensure they comply with local plumbing regulations and backflow prevention requirements conforming to the National Construction Code - Volume Three.
BIEN.Aus is not liable for any damages or legal issues that may arise from the incorrect installation or misuse of this product.
Yes, we ship to most countries worldwide. International delivery times vary by location and shipping rates can be seen at checkout!














